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| Assuring quality of training |
| Friday, 12 December 2008 16:48 |
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When investing in people, what matters are the results: acquisition of skills and knowledge and improved company performance and productivity - not simple output figures such as the number of employees trained, or the dollar figure invested. A company needs a training management system to ensure the Return on Investment (ROI) in Training and Education.
A company needs a system which guarantees that the investment made in people is congruent with its business strategy and directly supports the organisation's performance. Experts know the difficulties of determining ROI in the field of training and education. Without proper process management tools, it would be almost impossible. Click here for more information: (English version) or (Chinese version) |
Publications
- Quality Management in training , generic or sector specific?
- Deutsches Stiefkind ISO 10015
- Globalization and its impact on leadership qualification in public administration
- Challenges for the 21st Century for Leadership Qualifications: Reflections and Responses
- Riforma della pubblica amministrazione e qualita: l’esperienza della Svizzera